Satisfaction Guaranteed
Yes. We guarantee your satisfaction and will accept returns for a refund. If for any reason you are dissatisfied, simply return the merchandise, with your order number and contact information within 30 days. DVD/CD/Video Returns Once the tamper seal has been opened, the item is no longer returnable. Defective items will be replaced at no charge.

For orders shipped from the US:

For Returns from the U.S. and All Countries except Canada, contact and then send books back to:

Quarto Publishing Group
Hachette Book Group
Attn: Returns Department
322 South Enterprise Blvd.
Lebanon, IN 46052
For Returns from Canada:
Quarto Publishing Group
Hachette Book Group
c/o Georgetown Terminal Warehouse
34H Armstrong Ave.
Georgetown, Ontario
Canada L7G 4R9

 For orders shipped from the UK:
Contact Littlehampton Book Services Limited by email at or by phone at +44 (0) 1903 828 503 to arrange your return.